Last Updated: August 2026

Second Harvest Food Bank of the Mahoning Valley (“Second Harvest,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit mahoningvalleysecondharvest.org (the “Website”), make a donation, submit a form, register to volunteer, communicate with us, or otherwise interact with Second Harvest.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mailing address
• Email address
• Telephone number
• Donation and transaction information
• Volunteer information, including availability and emergency contact information
• Information submitted through contact, registration, donation, or other forms
• Communications you send to Second Harvest

When you visit our Website, certain information may also be collected automatically through cookies, analytics tools, and similar technologies. This information may include your IP address, browser type, device type, pages visited, referring website, and other information about how you interact with the Website.

How We Use Your Information

We may use information collected through the Website to:

• Process and acknowledge donations
• Provide donation receipts and other transaction-related communications
• Respond to questions, requests, or inquiries
• Coordinate volunteer activities and opportunities
• Provide information about Second Harvest programs, services, events, and initiatives
• Send newsletters and other communications when you have requested or consented to receive them
• Maintain donor and supporter records
• Improve the functionality, security, and performance of our Website
• Analyze Website usage and engagement
• Comply with applicable legal, regulatory, and reporting requirements
• Protect the rights, safety, and property of Second Harvest and others

Donor Privacy

Second Harvest Food Bank is committed to maintaining a high level of confidentiality with respect to donor information.

We do not sell, rent, or trade donor information. We will not share donor names, addresses, or fund-related financial information with organizations outside of Second Harvest except as necessary to process a transaction, provide services on our behalf, comply with applicable law, or as otherwise described in this Privacy Policy.

From time to time, donor names may be recognized in Second Harvest publications or other materials. Donors will be provided appropriate notice and may choose to remain anonymous.

Online Donations and Payment Information

Online donations may be processed through third-party payment and donor-management providers. When you make an online donation, payment information may be collected and processed directly by those providers in accordance with their own privacy policies and security practices.

Second Harvest does not directly store complete credit or debit card information submitted through third-party payment processors.

Cookies and Analytics

Our Website may use cookies and similar technologies to help the Website function properly, understand how visitors use the Website, improve user experience, and measure the effectiveness of our communications.

Some cookies may be placed by third-party services used on the Website, such as analytics, embedded media, social media, or other service providers.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Third-Party Websites and Services

Our Website may contain links to websites or services operated by third parties, including donation processors, social media platforms, community resources, and partner organizations.

Second Harvest is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

How We Protect Information

Second Harvest takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through the Website.

Email Communications

If you subscribe to Second Harvest emails or other electronic communications, we may use your contact information to send you news, updates, fundraising information, event announcements, and other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those communications. Transactional or administrative communications related to donations, registrations, or other interactions may still be sent when necessary.

Children’s Privacy

Our Website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13 without appropriate consent. If we learn that such information has been collected, we will take reasonable steps to delete it.

Disclosure of Information

We may disclose personal information to trusted service providers that assist us with Website hosting, donation processing, email communications, analytics, technology, or other operational needs. These providers are permitted to access information only as necessary to perform services on our behalf.

We may also disclose information when required by law or when we reasonably believe disclosure is necessary to protect our rights, comply with legal proceedings, prevent fraud, or protect the safety of Second Harvest, our Website visitors, or others.

Changes to This Privacy Policy

Second Harvest may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Second Harvest Food Bank of the Mahoning Valley
2805 Salt Springs Road
Youngstown, OH 44509
Phone: 330.792.5522
Email: mmagnetta@shfbmv.org